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 How KPIs can help to motivate and reward the right behavior: Introduction
When you use measures to provoke inquiry and improvement, rather than to control performance versus a target, they will be much more useful. This white paper, the first in a series by Jeremy Hope, explains why. 11 Jan 2011
How KPIs can help motivate and reward the right behavior: Define team-based success and choose the right KPIs
Learn how choosing the right KPS to measure performance will enable front line teams to regulate their own performance and thus continuously improve in this second of a 5-part series by Jeremy Hope. 11 Jan 2011
The New Voice of the CIO
This study is based on conversations with more than 2,500 Chief Information Officers worldwide make clearer the changing demands on CIOs. 11 Jan 2011
A Seat at the Table: How Smart HR Departments Win with BI
Learn how business intelligence can help HR become more strategic and improve recruitment, efficiency, workforce planning, compensation, retention, and other HR issues.
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How "Yes" Happens
Insights from Innovation Center members on winning executive support.
Best-practice budgeting
Enterprise planning and analysis solutions from IBM can take the headaches out of budgeting with tools for analysis, modeling and collaboration—the cornerstones of modern-day planning for senior managers, accountants, financial analysts and department managers.
HR measures that drive strategic decisions: optimizing decisions about talent
This white paper is written by author John W. Boudreau, Professor and Research Director.
SLA monitoring in the customer service environment
Meeting the challenges with operational business intelligence.
The new economic environment
A strategic workforce perspective.
Extending your SAP applications to better manage business performance
How your IT department can add value to an SAP infrastructure.
IBM Cognos support for PeopleSoft EPM
This document describes IBM Cognos® products, integration and support services for PeopleSoft’s Enterprise Performance Management (EPM) offerings.
Delivering reports, plans, and metrics for better marketing
This document describes how IT can be the ally to the Marketing industry.
Delivering the reports, plans, & metrics Sales needs
This document describes how IT can be the sales MVP.
Improving Operations with reports, plans, and metrics
This document describes how IT can help Operations win at the margins.
Getting Smart About Your Workforce: Why Analytics Matter
How to achieve the result of better fact-based decision-making capability that is aligned with the long-term business imperatives of their organizations.
Close Early, Close Often: How Smart Sales Departments Win with BI
Shorten sales cycles. Identify your top customers. Improve effectiveness and close more deals using Cognos business intelligence.
Hitting the Sweet Spot: How Smart Marketing Departments Win with BI
Business Intelligence helps Marketing increase ROI, build brands, identify profitable customers, evaluate campaign effectiveness, and be more strategic.
How Smart Operations Departments Win with BI
Business intelligence can help Operations become more efficient, avoid shortages, improve procurement, production and materials management, and other operational issues.
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